Message from
Board Chair and CEO

In health care, change is the only constant and as we have seen throughout the COVID-19 pandemic, the pace of change can accelerate in the blink of an eye. We are living through a historic, unprecedented time with unforeseen developments and challenges as the pandemic evolves and we work together to respond.

2020/2021 marks the final year of St. Joseph’s 2018-2021 Corporate Strategic Plan. We accomplished much during these years, including the development of a collaborative, regional strategy for the care of frail seniors, as well as strengthening family caregiver partnerships through our Improving CARE Together project. We successfully implemented Canada’s first Zero Suicide initiative and established Biigajiiskaan: Indigenous Pathways to Mental Wellness; a new program and care delivery model that was co-developed and implemented with Indigenous health leaders and community partners. Thanks to a historic donation to St. Joseph’s Health Care Foundation, we also launched the Gray Centre for Mobility and Activity, which aims to promote people’s capacity to remain mobile throughout their lives and remain in good health. We have advanced virtual care across our organization and implemented a National Standard for Psychological Health and Wellness in the Workplace. These are but a few highlights accomplished throughout the past three years across St. Joseph’s, all while continuing to provide excellent, compassionate care for those we serve- body, mind and spirit.

Despite being in the midst of an ongoing pandemic, St. Joseph’s senior leadership team along with our Board of Directors were determined to set our next course forward. In doing so, we engaged virtually with more than 1,500 individuals- including staff, physicians, learners, volunteers, patients and residents, family caregivers, researchers, St. Joseph’s Foundation and community partners, to help us create a refreshed Corporate Strategic Plan. As such, a new three-year plan, which sets out priorities and directions for 2022 through 2025, will commence April 1, 2022, with the current year (2021-2022) considered a transitional year.

Our mission, vision, and values remain unchanged and unwavering. Our five strategic priority areas remain the same but include newly identified goals that will stretch us to new heights in clinical care, teaching and research. We will continue to strengthen our partnerships with patients, residents and family caregivers, enhance our competence in equity, diversity and inclusiveness and heighten our role as an anchor organization in the community. As we move closer to April 2022, we will formally share our new strategic priorities and directions.

We are grateful for the tremendous resiliency, courage and perseverance shown by our St. Joseph’s family, who continue to rise to every challenge of the COVID-19 global crisis in what has been an extraordinary chapter for our organization and in health care. As always, we will embrace the opportunities, lessons learned and progress made as we go forward together with our partners and our community. This is who we are and what we do. This is St. Joseph’s Health Care London.

Jonathan Batch
Chair, Board of Directors

Roy Butler
President and CEO

Our mission

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Our vision

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Our values

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