Strategic Priorities

Those we serve see our role as a leader in bridging gaps and improving care, access and efficiencies. They want us to fit the care system around the patient and encouraged us to honour the lived experiences of patients, residents and caregivers, facilitating a whole person care within the context of their life. This approach should be enabled by partnerships, integration, seamlessness and trust. We were asked to envision the possibilities. To be innovative, less risk averse and seek out new connections. To break down barriers that impair the patient experience and ensure the right balance of virtual versus in person care.

We heard that while we need to build back better by decreasing silos and strengthening linkages, we also need to stay nimble, intentional and focused. Our stakeholders also identified a need to reframe care, research and teaching across a continuum that considers impacts to the wellness and recovery of those we serve.

Strategic Goal:
We will welcome every patient, resident, and caregiver as a person with a unique set of strengths, support networks, spirituality, physical and psychological conditions, and personal goals. We will create linkages across our programs and partners across our region to connect care and services to meet whole person needs.