Strategic Priorities

Connecting Care

Select one of the Strategic Priorities below to learn more.


Strategic Goal: We will welcome every patient, resident and family caregiver as a person with a unique set of strengths, support networks, spirituality, physical and psychological conditions, and personal goals. We will create linkages across our programs and partner across the region to connect care and services to meet whole person needs.

What We Heard from Stakeholders

Participants in the strategic planning engagement sessions told us that they liked the approach we were taking with our patients, residents and family caregivers and have asked us to continue to pay attention to and respond to the unique needs of our patients, residents, family caregivers, focusing on body, mind and spirit.

They also recognized our strengths in integrating programs and services and building partnerships. As a result, they suggested that we build on these pockets of strength to create more integrated pathways for prioritized groups with the most complex conditions, and to continue our work to integrate programs and services to allow for a seamless flow for patients, residents, and family caregivers that meet whole person needs. With respect to partnerships, we heard that it is important for St. Joseph’s to partner with regional health care collaborators and funders to create links, funding models, networks and knowledge sharing that enable smooth, connected transitions in care.

We also heard participants identify a need for St. Joseph’s to focus on data and measurement of patient outcomes. To accomplish this, they suggested that we begin to measure meaningful patient outcomes related to whole person recovery and quality of transitions, and partner to build foundations for an interconnected system for patient information and data analytics across the region (ensuring that information is accessible, collaborative, seamless and meaningful for caregivers, clinicians and patients).

What we will
accomplish By 2021
  • We will have strengthened our relationships with London Health Sciences Centre (LHSC) and other partners to ensure patients are cared for in the right place and transitions between providers are smooth and supported.
  • We will evolve future-state regional health care that blends specialized in-person care with distributed and virtual approaches, where needed, to bring care to where people are.

OSI Making Connections

A new program introduced by St. Joseph’s Operational Stress Injury (OSI) Clinic – called OSI Making Connections – was launched in early 2020. While this group is offered through the OSI clinic, it is also supported by therapeutic recreation, Veterans Arts and music therapy programs, as well as a dietitian.

This six-month group (previously called MySelf) has been further developed based on feedback from patients and team members. It supports recreation and community re-integration as a final component of the treatment journey. During the first three months of the program, activities are mostly based at Parkwood Institute, while in the second three months participants engage in community-based activities.

Making Connections successfully completed the first phase of this program, however the second phase with focus on community-based engagement opportunities was postponed with COVID-19 pandemic. We look forward to refreshing and completing this program, once things are more stabilized from a pandemic perspective.

Participants open up to one another as they step out of their comfort zones to try new activities such as pickle ball and Nordic pole walking, and explore their creativity in the art studios. The group also explores various other pursuits, such as fly fishing, yoga, healthy eating, and ways to use music for relaxation.

Patients of the COPD and Pulmonary Rehabilitation Program enjoying a picnic at Gibbons Park
The Making Connections Program supports community re-integration for clients of St. Joseph’s Operational Stress Injury Clinic.

Our mission

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Our vision

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Our values

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