Strategic Priorities

Our stakeholders are passionate about the ongoing opportunities for technology and information to transform care and improve how we work. We were challenged to be purposeful in our design of virtual care within the context of overall care and to recognize that the virtual care experience is highly personal and individualized both for patients and providers.

We heard that patients want better access, choice and ownership of their health information and data. We have a responsibility to create and support health systems that are interconnected, drive individualized care, fuels research and enables continuous quality improvements. Digital equity especially for those with communication and accessibility issues was identified as a key area of focus. We need to meet our patients within the context of their experience and keep patient choice at the forefront of planning, design and delivery of technology-based solutions such as virtual care.

Strategic Goal:
We will promote and advance digital health technologies with an ongoing focus on interconnected and individualized care to improve digital equity and access.