Strategic Priorities

Reaching Out

Select one of the Strategic Priorities below to learn more.


Strategic Goal: We will be active partners in building regional coalitions for health equity, in a compassionate, collaborative and kind way, to reach out and close gaps in care. Collaboratively, we will work to ensure that excellent care, as affirmed by our community, is accessible to everyone.

What We Heard from Stakeholders

The feedback that we received from those who participated in our strategic planning engagement process was bold and broad. Participants recognized that St. Joseph’s already has foundational strength when it comes to reaching out. They urged that we leverage these organizational strengths and build on existing processes to identify the most significant regional health equity gaps, seeking to resolve, and ideally proactively avoid, resulting crises. Within that, participants would like St. Joseph’s to support individuals who are marginalized and/or at risk to navigate health care options and solutions to address unmet needs. We also heard that St. Joseph’s could play leadership and partnering roles by building on current collaborations across the region and fostering the creation of regional coalitions to address health equity needs in identified populations. This could also include supporting health care and social determinants of health, as appropriate; thereby collectively creating an “all doors are the right doors” philosophy to align services to priority populations for consistent quality of care across the region.

Participants also suggested that we intentionally use data, evidence and patient/caregiver input throughout this work to inform and anticipate needs to determine how to best serve as an organization.

What we will
accomplish By 2021
  • Collaboratively, with our partners, and with a particular focus on frail seniors, mental health, and people living with complex health needs, we will have developed a regional strategy that enhances access, quality, and continuity of care, improves health equity and advances advocacy.
  • In partnership with Indigenous leaders, we will have established a South West Indigenous Pathway to Mental Wellness.

Supportive Housing Services

It's well recognized that supportive housing is essential to living well in the community for those with mental illness, yet many patients have no adequate destination after discharge from hospital.

This struggle has been the focus of much advocacy efforts by mental health care leaders at St. Joseph's. They have been working with Indwell, a reputable, not-for-profit housing development and service provider that develops and operates high-support housing. St. Joseph's advocacy efforts, along with those of various partners, resulted in the South West LHIN committing new funding for supportive apartments in London and Woodstock purchased and developed by Indwell.

In July 2019, Indwell opened Woodfield Gate in London, a 70-unit supportive and affordable living apartment facility for those who face challenges accessing quality housing. Many of those tenants are St. Joseph's patients who are now enjoying a stable home – some for the first time – that is helping them to be successful community members.

St. Joseph's continues to work with Indwell. The Christian charity was recently awarded St. Joseph's ‘Community Partner of Distinction Award’ recognizing partnership and collaboration – essential requirements of health care delivery and community service.

Person entering supportive housing building
Community partnership and advocacy efforts are resulting in supportive, affordable housing solutions for patients in need.

Our mission

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Our vision

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Our values

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